Capture the routine
Recurring workflows are captured from actual practice rather than an idealised target description.
Workflows for established teams
Document established workflows without making them cumbersome.
In an established practice, many steps are passed on verbally. Praxis Projektservice records existing routines, files and handovers so cover staff and new participants can continue confidently.
What matters
Here, “Praxis” means established working practice. The service is not medical, tax or legal advice.
How a project could work
Possible project: Workflows for established teams
For holiday cover, daily checks, relevant folders and known exceptions could be recorded in a short workflow file. The team itself decides which specialist actions are authorised.
Our approach
How we work together
Observe the workflow
We observe or discuss a typical run with the people who perform it every day.
Simplify the file
Duplicate guidance is removed and the workflow file is reduced to the steps that are needed.
Run a team review
During the team review, primary and cover staff confirm together that the record works in practice.
Services
How we can help
Name exceptions
Exceptions identify their trigger, responsible role and departure from the usual route.
Prepare cover
Cover instructions explain where information can be found and handed on during an absence.
Contact
Let’s talk about your project.
Which established workflow should be documented clearly for the first time?
Positive Group Deutschland GmbH
Freiburg im Breisgau · Germany